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Building Organizations X
Is There a Perfect Customer Experience (CX) Formula?
There used to be a time when CX (customer experience) was determined at the very end of the production life cycle. A product was manufactured, shipped to a customer, and then, once it was...
Getting Your Sales and Marketing Started
We all have to learn the basics before we can move on to something bigger and better. For example, crawling before you can walk, walking before you can run, and running before you can break...
Creating the Vision for Your Company
Vision is the roadmap to your future. And in ten years of partnering with amazing small business owners and entrepreneurs, I’m still amazed at how many brilliant ideas are not backed by a...
5 Truths Every Small Business Owner Needs to Hear
According to Oberlo, there were 31.7 million small businesses in America as of August 2020. That staggering number even takes into account the global pandemic we all faced, which only furthers the...
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